Tidd’s Sport Shop is about commitment to their customers

15 years ago

    Tidd’s Sport Shop has the all the equipment to help people get reconnected with the great outdoors no matter what the season.
    From All-Terrain Vehicles, better know as ATVs to snowmobiles, they have several machines on the display floor, along with a driveway full of products to choose from and take home. Tidd’s Sport Shop sells Honda, Polaris and Can-Am ATVs, along with Ski-Doo and Polaris snowsleds. They also offer Polaris Rangers and RZR side-by-sides.
    But after the sale, they aren’t done. Tidd’s Sport Shop not only services what they sell, but all brands of ATVs and snowmobiles, as well UTVs.
    In the showroom, Tidds also have a selection of helmets, clothing to match your ride, as well as gloves and other attire.
    For 37 years, Tidd’s Sport Shop has been family-owned by Elwood and Dinah Tidd, with their daughter Debby Flewelling working as the sales and parts manager for 29 years and their son, Rick, as the service manager for 33 years and his wife, Sandy, office manager for the last 16 years. Also on staff are service technicians Kyle Hall, who has been with the company for a year and Matt Tidd, who has been working part-time for the last four years.
    The Tidd family is committed to each of their customers and believes in quality customer service.
    “It’s our number-one priority,” said Debby Flewelling. “A happy customer is a repeat customer. Word of mouth is our best advertising.”
    The secret to their successful business has been “treat your customer as you would want to be treated,” said Debby, along with carrying a large selection of merchandise and servicing vehicles when needed.
    Tidd’s Sport Shop is located three miles out of Houlton on the Calais Road. They can be reached by calling 532-6476 or 532-6404 or e-mail debby@pioneercable.net. They are open from 7 a.m. to 5 p.m. Monday through Friday and from 7 a.m. to 12 p.m. on Saturday.