Many County banks closing lobbies to customers

HOULTON, Maine — Several banks in Aroostook County are closing their lobbies to customers as a precautionary measure for the health and safety of customers and staff due to concerns about the coronavirus COVID-19.

Katahdin Trust Company announced Monday, March 16, that starting Tuesday, March 17, all lobbies were closed to customers. The banks’ drive-thru and walk-up windows will remain open.

Two branches — Oakfield and Eagle Lake — have been temporarily closed until further notice. Customers of those locations are asked to use a different Katahdin Trust branch for their banking needs. More information can be found at

“Please know that Katahdin Trust stands ready to assist any of its customers who are impacted by this pandemic and may need financial assistance,” said Amanda Schools, marketing assistant for Katahdin Trust.

Bangor Savings Bank has also changed its access to the public for the foreseeable future. According to a post on the bank’s Facebook page, beginning Wednesday, March 18, all branch lobbies and staff will be available during regular posted hours by appointment only.

“These changes to lobby access ensure that our services are available to customers while also allowing for the physical distancing recommended by health and safety officials,” the post said. “If you’d like to schedule an appointment at your local branch, we invite you to call the branch directly. You can find all branch contact information here”

Similarly, the County Federal Credit Union is closing its lobby until further notice. According to the bank’s website, the lobbies of all of the branches are closed to walk-in traffic until further notice.

“Under these ever-evolving circumstances, we are conducting banking transactions via our drive-thru windows, ATMs, Online Banking, County MoGO Mobile Banking, iTalk Telephone Banking and by telephone,” the statement reads. “Rest assured your credit union is strong and your funds are safe with us and are fully insured up to $250,000 by NCUA and backed by the full faith and credit of the United States.”

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