PRESQUE ISLE – Backed by a very capable information technology department, Aroostook Technologies Inc. of Presque Isle is able to meet computer users’ Internet needs. “We provide wireless Internet-computer networking, computer sales and repairs, and Web site development and hosting,” said owner Kevin Robinson.
“We recently acquired WITS Computer Service, and are working to integrate that business from its current State Street location to our location,” Robinson said. “We want to reach out to all of WITS customers to let them know of the new location and all of the expanded products and services that we can now offer them, as well as introducing WITS to our existing customer base.”
The wireless Internet service is just one way Aroostook Technologies Inc. keeps customers wired.
“We also offer 2-way radio, security, and telephone system sales and services,” said Robinson. “We’re a Motorola 2-way radio dealer. The security, closed circuit TV, and telephone systems are growing rapidly. We sell phone systems to businesses and install them. That includes voice mail, paging and other features. We want to make sure the customers know what their options are and make it easier for them to understand.”
Robinson said offering customers a “quick response time” is key.
“Whether it’s returning a phone call or making a service call,” he said, “we try to be very prompt and cater to their needs. Offering a diverse product line is also important. There’s usually choices that the customers have, but we don’t want them to have to consider another choice.
“We try to stay on top of the latest technology to provide our customers with the most cost-effective solutions to communications and information technologies,” he said.
Robinson said the company strives to provide a personal touch to “everything we do for our customers.”
“Our customers are the reason that we are able to be in business in such a beautiful place as northern Maine,” he said. “All of our employees, managers, and owners appreciate that fact, and strive to provide the best customer service in our industry.”
Located at 4 Airport Drive, Aroostook Technologies Inc. is open from 8 a.m.-4:30 p.m. Monday through Friday, and technicians are on call 24 hours a day, 7 days a week. The company’s Web site is www.atiwi.com, and customers can contact Robinson at 762-9321 or by e-mail at support@atiwi.com.