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Due to ‘recent business changes,’ Caribou Sitel closing on Oct. 31

CARIBOU, Maine — CARIBOU, Maine — The Sitel office on Sweden Street in Caribou will close its doors on Oct. 31, according to Sitel Group Global Communications Director Rebecca Sanders.

Sitel is a customer service call center.

Sanders said via email that “due to recent business changes, Sitel Group has made the decision to stop operations at its Caribou, Maine location.”

Roughly 100 are employed at the Caribou office, and they were all informed “of this difficult decision” on July 15, according to Sanders.

There are currently no plans to relocate Sitel to another office in the northern Maine area, and Sanders said that employees are being encouraged to “look into opportunities within the organization,” such as other offices throughout the United States, Canada and other countries in addition to Sitel’s “Work at Home” program.

Officials at the Caribou Sitel office said they are not able to comment on the matter.

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