Loyalty and personal attention to their customers has been the secret to success in the automotive repair business for Wardwell Service Inc. in Caribou.
Owned and operated by Rodney and Kimberly Wardwell since 2007, the 55 Herschel Street garage stands firmly on treating their longtime customers and those getting work done for the very first time honestly and professionally. This formula has worked well for the Wardwells.
They understand their customers need to know that Wardwell Service will consistently provide the best quality work and stand behind the results.
The staff goes out of their way to make sure customers feel comfortable coming into the business. Looking for honest and reliable mechanic or service work can be intimidating, especially for those who don’t know the intricate details of how their vehicle works, or in some cases, doesn’t work. Wardwell employees make a point to listen carefully to their customers … after all, they know their vehicles best!
It is this personal attention to details that keeps demanding drivers coming back to the conveniently located and well equipped shop.
But there are other reasons for ongoing success at Wardwell Service Inc.
Wardwells goes out of their way to make the automotive service work experience convenient for their customers. This starts with a comprehensive estimate of the job and a reasonable expectation on when the work will be completed.
They even offer a delivery service in the immediate Caribou area which works out great for busy customers who don’t have time to make arrangements to drop their car off and get someone else to take them to or from home. Thanks to this popular extra, Wardwell customers do not have to spend time on their day off to sit in the waiting room while repairs or routine maintenance are being done.
Wardwell Service also offers towing and lockout assistance during regular business hours.
There are many more reasons car and truck owners come to Wardwells for complete automotive service for their domestic and imported vehicles. They are open Monday through Friday from 7 a.m. to 5 p.m. Drop by or give them a call at 496-6431 and they’ll be glad to ease your mind and make your day!
