Whited Ford Peterbilt: For all your automotive and truck repair needs

11 years ago

BUSINESS FOCUS

Whited Ford Peterbilt:

For all your automotive and truck repair  needs

    Whether you drive a big rig or a compact car, a minivan, SUV or pickup-truck, Whited Ford Auto and Truck’s staff is trained to meet all your vehicle maintenance needs.

    The business, owned by Bob Whited, is located at 17 Houlton Rd., Presque Isle, near the Central Aroostook Chamber of Commerce.
    “We’ve been in operation for 17 years. We service everything automotive, including truck repairs, alignments and tires,” said Glenn Mahan, manager.
    In all, the business employs 12 full-time, from office staff to several mechanics.
    Mahan said word getting around of quality customer service has served the business well, with longtime patrons who trust the staff at Whited to do the work necessary to make their vehicles work properly, returning whenever they need repairs — be it preventative maintenance and repair needs or the occasional accident.
    “Word-of-mouth is our biggest advertisement. We try to do things right and at a fair price,” said Mahan.
    “Customer service is No. 1 on our list. That’s what keeps people coming back,” continued Mahan.
    From new windshield wipers and oil changes, to complete tuneups and major repairs, Mahan and his crew have the knowledge to get your maintenance job done at a price you can afford.
    The business has expanded in the past year to include a well-respected name in the long-haul trucking business.
    “The Peterbilt dealership was added three years ago,” noted Mahan. “We can service just about any brand of tractor-trailer truck.”
    Mahan said getting to know customers and meeting their needs in a timely, affordable manner has resulted in repeat  business — a vital element in doing business.
    “We really depend on repeat customers. For a business in a small community like ours, new customers are hard to get, so we try to take care of what we have and hope they pass their positive experience on to whomever they know,” said Mahan. “Quality work keeps customers coming back. At Whited, our customers are our priority.”
    Business hours are Monday-Friday, 7 a.m. to 5:30 p.m.; and Saturday, 7 a.m. to noon. For more information or to schedule an appointment, call 764-7300, or anytime at 227-7300.