Ring the bell at Arby’s
PRESQUE ISLE – For Presque Isle native Michael Collins, owning his own business is a dream come true. In December of 2009, he took over the local Arby’s Restaurant as a new franchisee.
“This is my first business and I wake up every morning with the idea that it is going to be a great day,” he said. “My staff and I put a lot of pride into our work, and hope it will show with our new goals of cleanliness, customer service, and food quality.
“It has been a great honor serving our community with my own business,” said Collins.
Arby’s, located at 789 Main St. in Presque Isle, is known for its signature roast beef sandwiches in a variety of options.
“We also offer sandwiches with fresh sliced turkey, chicken, ham and corned beef,” said Collins. “Some of our Arby’s specialty items are our curly fries, jamocha shakes, baked potatoes, and – of course – our delicious slow roasted beef sandwiches.”
With 17 employees – 10 full-time and seven part-time – Collins knows how important customer service is to his business.
“It’s all about our customers. We constantly focus on providing the freshest and hottest product we can. We are sure to greet our customers with friendly service and smiling faces. If we can make our customers happy, they will respond by keeping Arby’s open for business for many years to come,” he said, noting that the business is coming up on its 20th year of operation in Presque Isle.
“We are all here to serve our customers to the best of our abilities,” said Collins. “It is the customer that keeps us employed and we always value any feedback and/or suggestions they may have. Our number-one goal has been – and always will be – to provide our customers with the best dining experience we can.”
Arby’s Restaurant is open from 10 a.m.-10 p.m. Sunday through Thursday and 10 a.m.-11 p.m. Friday and Saturday. For more information, call 764-5172 or log onto www.arbys.com.
For those who haven’t eaten at Arby’s before or in a while, Collins invites people to stop by and try something from the restaurant’s varied menu.
“We encourage everyone who hasn’t been here in a while to come in and pay us a visit,” he said. “If you enjoy your experience, don’t forget to ring the bell.”
